Information we collect
We may collect information you submit, including your name, business email, company, country, phone number, product interests, quantities, project requirements and messages. We may also collect basic device, browser, page and referral information used to operate and improve the site.
How we use information
Information may be used to respond to inquiries, prepare product or commercial proposals, manage business relationships, improve our products and website, prevent misuse, meet legal obligations and maintain business records.
Request context and optional measurement
Quote, document, branding and support forms attach their request type and selected product or guide context. Support requests may include a serial number, order reference, symptoms and a link you choose to share. Do not provide passwords, access tokens or unrelated personal information.
Optional campaign attribution is off by default. If you enable it below or in a form, this tab uses session storage to remember campaign labels, landing-page paths and referring website origins from that point onward. First and latest observed sources may be attached to your request. Interaction signals exclude your name, email and message. This feature does not install an analytics service or send those signals to an external analytics vendor. Do Not Track and Global Privacy Control signals override the setting.
You can turn this off to clear the saved attribution. Closing the tab normally ends the session. A separate, non-personal request reference is stored after a successful submission to display a receipt; it is not used for marketing.
CRM and service providers
Website inquiries may be processed through HubSpot and other service providers that support hosting, analytics, communication and security. These providers process information according to their agreements and applicable law.
Sharing
We do not intend to sell personal information. Information may be shared with service providers, professional advisers, logistics or technical partners when necessary to respond to a project, and with authorities when legally required.
Retention and security
We retain information only as long as reasonably needed for the purposes described, contractual requirements and legal obligations. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.
Your choices
Depending on your location, you may have rights to request access, correction, deletion, restriction or objection. To make a request, email sales@markool.com. We may need to verify the request.
International processing
Business information may be processed in countries other than your own. Where required, appropriate transfer and contractual safeguards should be applied.
Contact
Questions about this policy can be sent to sales@markool.com. Requests are handled through the business entity responsible for the applicable MARKOOL quotation or customer relationship.